IRS creates new office to implement Taxpayer First ActBy: National Association of Tax Professionals
November 5, 2019

Any time a new tax law is enacted, the IRS is responsible for ensuring the provisions of the new law are met. Such as the case with the Taxpayer First Act (TFA). A recent memo to IRS employees from Commissioner Charles Rettig outlined his plans to ensure the provisions of the TFA are fulfilled while providing “best in class” services to everyone who reaches out to the IRS for assistance.

To meet this challenge, Commissioner Rettig appointed his Chief of Staff Lia Colbert to launch and lead the TFA Office. In addition, Lisa Beard, former acting deputy commissioner of SB/SE, Rob Ragano, associate CIO for Applications Development in IT, and Jim Clifford, director of Customer Account Services in W&I, will be joining Lia to oversee the implementation of the TFA’s provisions.

The TFA was signed into law on July 1, 2019, and aims to protect taxpayers from tax-related identity theft by allowing all taxpayers to obtain an Identity Protection Personal Identification Number (IP PIN). The act also establishes an independent office of appeals, includes provisions to exempt low-income taxpayers from the IRS’s private debt collection program and other measures aimed to improve overall IRS customer service.

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penAbout National Association of Tax Professionals

The National Association of Tax Professionals (NATP) is the largest association dedicated to equipping tax professionals with the resources, connections and education they need to provide the highest level of service to their clients. NATP is comprised of over 23,000 leading tax professionals who believe in a superior standard of ethics and exemplify professional excellence. Members rely on NATP to deliver professional connections, content expertise and advocacy that provides them with the support they need to best serve their clients. The organization welcomes all tax professionals in their quest to continually meet the needs of the public, no matter where they are in their careers.

The NATP headquarters is located in Appleton, WI. To learn more, visit www.natptax.com.

Information included in this article is accurate as of the publish date. This post is not reflective of tax law changes or IRS guidance that may have occurred after the date of publishing. All taxpayer circumstances are different, and NATP recommends contacting research services if you have specific questions about your clients’ tax situations.

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